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The correct answer is that the manufacturer of a bicycle helmet should report a defect found in the shell to the CPSC, which stands for the Consumer Product Safety Commission. The CPSC is a federal agency that is responsible for protecting the public from unreasonable risks of injury or death associated with the use of consumer products, including bicycle helmets. This organization sets safety standards for various consumer products, oversees their compliance, and handles consumer complaints regarding defects. Reporting defects to the CPSC is crucial as it can lead to recalls and increased safety measures, ensuring that consumers are protected from potentially hazardous products.

Other organizations mentioned serve different purposes. NATA (National Athletic Trainers' Association) focuses on the education and certification of athletic trainers but does not regulate product safety. NOCSAE (National Operating Committee on Standards for Athletic Equipment) is involved in setting standards and testing for protective sports equipment but does not handle defect reporting. USOC (United States Olympic Committee) primarily deals with Olympic sports promotion and athlete development rather than consumer product safety.